|Dimensions||4 × 4 × 3.50 cm|
1. When can I expect my order?
All orders will be shipped within 1 business day and delivered within 2-7 business days. Monday to Friday is considered as business days and does not include holidays. All orders placed before 12pm EST will be shipped the same day.
2.What is the shipping rate?
All orders above $60 has FREE shipping. Orders below $60 will have a flat charge of $6.99.
3.What is the shipping speed?
We currently have only standard shipping. We may include faster shipping in the future and you’ll be notified of the same.
4.What are the shipping limitations?
Shipping to PO Boxes, APO/FPO addresses and/or internationally is currently not available.
5.Where can I view my order?
Login > My Account > Orders
6.Where can I track my order?
You will receive email notification when the order is received, packed, and shipped which will include the tracking number.
7.What else should I know?
Taxes and other charges does not include in shipping.
8.Do you ship internationally?
Unfortunately, we do not ship outside the US. But, we are working towards to enabling ourselves to fulfil customer orders across the world.
1.What is your return policy?
All returns must be in original packaging and NOT damaged. Please review the product page for any disclaimers related to your concern before submitting a return request.
You can submit a request here with detailed order information and necessary supporting documents. You’ll then receive a Return Merchandise Authorization (RMA) number that needs to be included on your return package. Return shipping cost to be paid by the customer.
All returns should be sent to “Attn: Kerala Ayurveda Returns, 5901 Holabird Avenue, Suite B, Baltimore MD, 21224”.
2.What is your refund policy?
All refunds will be processed within 7 working days after we receive your return package. Order shipping cost is non-refundable and we apologize for the same. Please leverage our Free Shipping on $60 to not incur shipping charges.
Refund, including shipping charge, is provided for all products damaged during shipment and/or expired. A refund request for these instances to be made here within 24 hours of delivery.
Alternatively, you can write to us at firstname.lastname@example.org